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A listening ear when life is tough

Why don't more people know about a counselling service for the Jewish community, asks Gaby Koppel

April 8, 2021 15:09
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Sad woman in psychotherapy session with therapist. Unhappy girl feeling loneliness, grief, anxiety or sorrow. Mental health and support vector illustration. Professional psychological help.
4 min read

Miriam* had always thought of herself as a “counselling sceptic” until an acrimonious divorce left her reeling from what felt like constant aggravation from a bullying ex. “I reached a point where I’d had enough and just didn’t know how to deal with it”, she says.

A friend pointed her to the Jewish counselling service Raphael, and despite her doubts she decided to give it a try. “At that point I thought what have I got to lose? The worst is that I won’t like it and it won’t work.” To her surprise, she found the process that took place over the next six months both healing and transformative. “What I really liked is they helped me to help myself. They didn’t spoon feed ideas or didn’t tell me what to think but asked questions that were incredibly insightful, and in that way we got to the bottom of my issues.”

Miriam has been back to see her therapist off and on over the years and regards the ongoing emotional support as a lifeline. Yet it wasn’t long since she’d first heard of Raphael. Though the small charity has provided affordable therapy for for 40 years and is well regarded within psychotherapeutic circles, it is far from being a household name even in Jewish households.

I did a highly unscientific straw poll of some intelligent, well informed, community-minded women who belong to the same virtual coffee morning. I asked them what they would do if a Jewish friend suffering from anxiety or depression asked them for advice. Where in the community or outside would they suggest turning for help? The answers were thoughtful to a tee — they would be there to listen, suggest private therapists, GPs, the Samaritans, yoga, dance, acupuncture, St John’s wort, the Jewish Helpline and in three cases the mental health charity Jami. Only two out of the 11 who responded suggested Raphael by name. That’s taking “under the radar” to a whole new level.

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