An honest mistake
We all make mistakes.
As a general principle, what matters most afterwards is how we attempt to deal with them. Dig in, and the impact can be worsened.
Apologise properly and attempt to rectify the error and a disaster can be turned on its head. Shakira Martin’s apology after the NUS omitted — for the second time in six months — Judaism from a survey of its members’ religious affiliations is definitely an example of the latter.
By offering such a full and obviously heartfelt apology, Ms Martin has turned the mistake to her own, and everyone else’s advantage — showing not only her sincerity in regretting the mistake but also that her promise to Jewish students is genuine.
