Air France has said it “deeply regrets” omitting Israel from an in-flight map.

The airline was responding to more than a dozen Twitter users who raised the issue after a photo of the map, which labels Lebanon, Jordan, Syria, the West Bank and the Gaza Strip, but not Israel, was posted on social media.

The image was taken late last week by a customer on board an Air France flight.

A spokesperson running the airline’s Twitter account wrote: “Air France deeply regrets this incident. It's due to a map scale and display problem which is currently being resolved.”

In its responses to most users who complained, the airline sent an updated version of the map which includes Israel, but none of the surrounding territories mentioned above.