NatWest has apologised to the UK arm of Israel’s national holocaust museum, Yad Vashem, after the holocaust education charity was “de-banked” and had its bank account shut down in what the bank said was an “administrative error”.

A NatWest spokesperson told MailOnline: “We have apologised to the customer as this was an administrative error and we will be continuing to bank Yad Vashem UK. We are working to ensure something similar does not happen again and are sorry for the upset caused.”

Yad Vashem UK chairman Simon Bentley told the Mail that NatWest’s actions were “shocking”.

He continued, “Yad Vashem is an apolitical registered charity focused on Holocaust education, handling unprecedented levels of anti-Semitism here in the UK and worldwide. We have, I'm sure, only proven to be a model customer with NatWest for many years, consistently maintaining our current account in credit, with large levels of funding on deposit with them.”

Both the Board of Deputies and Campaign Against Antisemitism have urged NatWest to provide a more detailed explanation about how Yad Vashem UK ended up debanked.

Last year, NatWest’s chief executive Dame Alison Rose resigned after she admitted leaking information about Reform UK leader Nigel Farage’s banking information to the BBC.

The MP obtained information, via a subject access request, showing that his account with Coutts, owned by NatWest, was shut down because his views did “not align with our values.”

Then-Chancellor Jeremy Hunt said at the time that “in a free society we need to know that no one is ‘debanked’ for their political views.”

NatWest has been contacted for comment.