Halifax bank has denied accusations it "rejected the Israeli state" after a customer received a letter that referred to Tel Aviv as being in "Occupied Palestinian Territory", blaming human error.
David Bender, an Israeli citizen, received a letter from the British bank about a new credit card in August. However, where the address was printed the British bank indicated Israel’s largest city was not in the Jewish state.
Bender, who has banked with Halifax for 20 years, said he was "staggered" and contacted the company immediately.
A member of staff then told the 75 year old told him they would look into the matter and get back to him within 15 days.
